Expanding the umbrella of social protection…including delivery workers within the Ministry of Labor system

Modern work patterns impose new challenges related to workers’ rights and ensuring their access to social protection, especially with the expansion of the digital economy and the spread of services based on delivery applications. Protecting these groups and providing them with health and social care have become important issues for achieving social justice, and ensuring that workers in various modes of employment benefit from the umbrella of protection and care.

This issue is related to the concept of social justice, which requires providing opportunities for protection and care to various categories of workers, ensuring the preservation of their rights and improving their living conditions, and making decent work an essential part of development paths. Social and economic.

Reconciling the conditions of delivery workers

From this standpoint, Dr. Mostafa Madbouly, Prime Minister, witnessed, at the government headquarters in the New Capital, the signing ceremony of a cooperation protocol between the Ministry of Labor and a number of delivery service companies working in the field of delivering orders, with the aim of reconciling the conditions of delivery workers and providing them with social protection, by registering them in the Ministry of Labor’s databases for irregular workers, and making available the social and health protections that the Ministry provides for this category, in the presence of Mr. Hassan Raddad, Minister of Labor.

The protocol was signed by representatives of the Ministry of Labor and delivery services companies, including the head of the Ministry’s Central Administration for Irregular Employment Affairs, and representatives of companies contracting to provide goods transportation and delivery services. and products from producers and sellers to customers.

Providing social protection for workers in the delivery sector is linked to the concept of decent work, which goes beyond providing employment opportunities to ensuring basic rights for workers, and providing care that helps them confront occupational and social risks, which is consistent with the eighth goal of the Sustainable Development Goals, which calls for providing decent work and economic growth.

Caring for irregular workers

This signature comes in light of the role assigned to the Ministry of Labor in formulating general policy for employing, monitoring and caring for irregular workers, as they are one of the groups most in need of care and social protection. This is within the framework of the state’s direction towards achieving social justice and expanding the umbrella of protection for the groups most vulnerable to risks, which contributes to… Improving their standard of living and supporting their effective participation in the development process.

The importance of these efforts is highlighted in expanding the scope of beneficiaries of the social protection system, which provides workers in different types of employment with more equitable opportunities to obtain care and support, and reduces the gaps between working groups in benefiting from social services, in line with the tenth goal of the Sustainable Development Goals Reducing inequalities.

Implementing the outcomes of the Egypt Forum 2026

The cooperation protocol is related to one of the most important paths taken by the Ministry of Labor during the next phase, in implementation of the outcomes of the “ Egypt Forum 2026”, which is linked to the continuation of the Ministry’s efforts to enhance the aspects of support, care and social protection provided to unemployed workers. and expanding its database to increase the number of beneficiaries of care and support.

This also comes in connection with the role of companies operating in the field of applications and digital platforms. Which contracts transportation and delivery services with a group of delivery service companies; Which in turn uses irregular workers to deliver “delivery” orders, to carry out transportation and delivery services for goods from the producer and seller to customers nationwide.

The signing comes as part of its parties’ keenness to achieve the best aspects of social care for these workers and to ensure that they enjoy appropriate social and economic protection that helps them face risks of all kinds, to which they may be exposed during or because of the transportation and delivery process.

Aspects of care for delivery workers

According to For this protocol, the Ministry of Labor records lists of workers received from delivery service companies, with independent databases within the categories of irregular workers, in addition to covering risks and disbursing grants and compensation from the Emergency Relief Fund and social and health services for irregular workers, for the aspects of care specified by the cooperation protocol, which include:

• Case of death resulting from an accident while performing work
• Case of total or partial disability resulting from an accident while performing work
• Natural death and natural total and partial disability
• Case of death of first-degree relatives
• Cases of major and minor surgeries
• Cases of marriage and one-time disposition
• Birth cases at the birth of the first and second child

This comes in accordance with the regulatory decisions issued in this regard, and providing grants and compensation contributes to supporting workers and their families when exposed to emergency health and social conditions, and reducing the resulting living impacts, in connection with the objectives of the first goal of the sustainable development goals: eradicating poverty.

In conclusion, the importance of this protocol goes beyond simply including delivery workers in irregular employment databases; Its value is linked to the extent of the social protection system’s ability to accommodate the work patterns created by the digital economy, and to provide guarantees for workers whose incomes are related to daily professional practice that entails health and social risks.

From this standpoint, Foundation addresses Earth Guards This protocol seeks to expand the concept of social protection to include workers outside traditional employment patterns, considering that the efficiency of the protection system is measured by its ability to reach groups that remain most exposed to risks by the nature of their work. The importance of this step remains linked to the transition of registration and determining aspects of care to actual protection that reaches deserving workers and ensures that they benefit from grants and compensation when needed. This supports the path of decent work, reduces inequalities, and makes social protection an integral part of sustainable development.